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Professional Facial

Luton and Dunstable University Hospital NHS Foundation Trust successfully digitised their urgent skin cancer dermatology referral pathway 

Learn how Open Medical and Luton & Dunstable University Hospital worked together to reach £132,000 in cost savings for the dermatology department.



Using a user-centred design methodology, focused on end-user needs, our team implemented a service redesign alongside the trust, using our Pathpoint eDerma digital dermatology platform, to support the entire patient pathway from initial referral to management and discharge back to the GP.

The Pathpoint eDerma platform was used to deliver nurse-led initial triage, utilising a digital dermatoscope and iPad, to capture high-quality images of lesions prior to virtual assessment by a Consultant Dermatologist. The platform is then utilised as a clinical workflow tool to organise multiple aspects of the patient pathway including biopsy lists, MDT assessments and clinical governance assessments.


Geographically remote locations requiring significant travel by clinicians to review both in- and out-patient referrals

Large numbers of unnecessary clinic appointments

High consultant vacancy rates resulting in a significant departmental locum spend

Large numbers of urgent skin cancer referral breaches


Realised Benefits

Time Saving

6 min
average time for consultant dermatology assessment

Target Achievement

urgent skin cancer referrals triaged within 48 hours

Cost Saving

in savings for the dermatology department

Patient Satisfaction

patients would recommend eDerma nurse assessment clinic

Clinician Satisfaction

clinicians agree on service improvement

To keep reading how Luton & Dunstable University Hospital achieved its digital transformation, please download the case study below.

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