Hospital Employees

West Hertfordshire Hospitals successfully digitised their Trauma and Orthopaedics department

Learn how our cloud-based solution enabled the digital transformation of a trauma department; facilitating, tracking, and monitoring the care of patients from injury to rehab



West Herts Hospitals NHS Trust is a busy regional centre with 600 beds and nine theatres. In 2017-18, the Trust incurred 139,000 emergency attendances.


Alongside the acute orthopaedic trauma referrals, a further 6,000 referrals were received through the virtual fracture clinic (VFC). A seamless digital solution was required, incorporating both referral pathways and encapsulating the full patient journey: from injury to rehab.

Adopting a user-centred design methodology, our team implemented a digital transformation project alongside the Trust, on our Pathpoint™ eTrauma digital platform, customised specifically to the needs of the department. Pathpoint™ is now revolutionising how the team manages its acute admissions and Virtual Fracture Clinic.


The morning trauma meeting, a daily occurrence in NHS hospitals across the country, is intended to be an effective handover and planning forum. The team found that this was becoming ineffective due to the increasing number of referrals and significant time spent identifying patients’ location in the care system, and coordinating their care through multiple channels, including ward lists, multiple whiteboards, and paper theatre lists.


Realised Benefits
Reduced Length of Stay
decrease in admissions
Reduced length of stay of a trauma patient from 8 days to 7 days,
More Day Cases
of trauma list patients operated as planned day case procedures
Target Achievement
of femoral neck fractures operated within 36 hours.
94.1% of VFC patients assessed in under 72 hours
Highly Efficient
5 min
maximum time for all assessment on eTrauma
Cost Saving
cost saving
Reduced Time to Treatment
time reduction from injury to treatment 
Minimise Attendances
of patients treated with validated protocols from point of care.
25% requiring no further attendance

To keep reading how West Hertfordshire Hospitals achieved their digital transformation, please download the case study below