top of page


Open Medical accessibility statement

1. Introduction

​Open Medical is committed to providing a website that is accessible to the widest possible audience, including people with visual, hearing, cognitive or motor impairments.

Maintaining an accessible website is an ongoing process and we are continually working to provide the most inclusive experience we can. However, if you have any problems or feedback for us, please contact us at


This Accessibility Statement explains how Open Medical’s website meets The Public Sector Bodies (Websites and Mobile Apps) (No. 2) Accessibility Regulations.

The following accessibility statement sets out how Open Medical meets its obligations for user accessibility. This checklist confirms that Open Medical’s website conforms with the Accessibility Requirements at Level AA under the WCAG2.1 guidelines.

We will update this statement as and when we make improvements.

2. Web Content Accessibility Guidelines (WCAG) explained

To make sure that our website and applications are accessible, we follow the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG) version 2.1.

WCAG is an accepted standard for measuring the accessibility of a website or app. It uses a scale A, AA and AAA to rate the accessibility of content.

Open Medical, where possible, makes sure that its content meets at least AA compliance. AA compliance means people who have a disability should be able to access the majority of our content easily.

3. How we meet WCAG standards

To make sure that our website is compliant with accessibility standards, our templates:

  • use valid HTML and CSS

  • let users change aspects of the site's appearance to improve their own experience

  • are easy to navigate regardless of the input device or method

  • have a logical content structure and a clear information hierarchy

  • have layouts that adapt to different screen sizes without loss of functionality or usability

  • provide sufficient colour contrast between background and foreground items

  • provide alternative text descriptions for non-text elements such as images

  • We aim to use up-to-date modern web standards as a base for our website

  • We avoid using technologies such as Flash which can restrict access for some users

  • zoom in up to 300% without the text spilling off the screen

  • get from the start of the service to the end using just a keyboard

  • get from the start of the service to the end using speech recognition software

  • listen to the service using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

  • We’ve also made the text in the service as simple as possible to understand

4. The website

Open Medical’s website ( contains public-facing information including details about our company, team, media content, solutions library and products library with case studies supporting our previous implementations. The site also includes information we are required to publish for legal, regulatory or statutory reasons. Our ongoing accessibility effort works towards conforming to the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria.

If you cannot access any information on our website and would like to request an alternative format, for example, an accessible PDF, large print document, easy read version, audio recording or braille copy, please email us at or call us at 02034752955.

We will try to provide you with an alternative version; however, there may be times where this is not possible. We aim to respond to requests within five working days, where possible.


A few of the connecting links to other websites may not have the same behaviour as the web pages hosted at


This statement was last reviewed on 05/08/2021.

bottom of page