Centralise your referral processes on a single platform
What is Pathpoint Referral Management?
Pathpoint Referral Management simplifies the way you manage your patient referrals, seamlessly connecting primary care with secondary care across acute, elective, and tertiary specialties. It's designed to fit right into the existing hospital systems you already use, and enhances your efficiency with features like specialised forms, two-way messaging, coded data capture, and much more.
How will Pathpoint Referral Management benefit you?
Streamline patient reviews and triage
Optimise resources, eliminate paper use
Prioritise effectively, reduce delays
Enhance communication and collaboration
Reduce administrative load
Save time and costs
Better care, happier patients
Proven success
2.5 million referrals processed to date
Transforming how referrals are accepted and managed
Cost savings of £142,844 ($180,436) in a year
Unlock financial capacity and enable growth
How does Pathpoint Referral Management work?
Referral capture from multiple sources
We provide speciality-specific, customised referral forms and workflows for acute and tertiary care
We integrate with the NHS e-Referral Service, allowing for centralised assessment and triage
Our Advice and Guidance feature enables two-way asynchronous messaging to connect primary and secondary care
Coded data is captured right at the point of entry
Referral triage, assessment, and outcome
Collaboration between regional teams and organisations
Dedicated, filterable, administrative worklists
Generate templated patient letters with ease
Full feedback to referrer and referring teams
Easily redirect referrals to ensure patients are sent to the right place
Integrated workflows
We integrate with NHS systems including e-RS, NHS Spine, and GP Connect
Assessment documents and letters are automatically returned to EPR, patient and/or GP (via MESH integration)
Patient engagement
Embedded digital PROMs and PREMs
Patients can receive digital letters and care plans
Hear what our clients are saying
The new Pathpoint Referral Management platform will be a huge benefit to our patients and staff. We’re continually seeking ways to improve the patient experience at the Royal National Orthopaedic Hospital and a key part of that is sourcing new and improved systems that allow us to respond better and quicker. Pathpoint will allow us to streamline and manage referrals. The end result will not only be a better patient experience but a better staff experience too.
Dr Lila Dinner,
Deputy Chief Executive & Chief Medical Officer/CCIO at the Royal National Orthopaedic Hospital Trust
Value for Everyone
Digital Lead
- Clinically safe
- IG compliant
- Significant cost reductions
Clinical Teams
- Improved visibility
- Access to live information
- TCI flagging
- Coded clinical audit data
- Subspecialty filters
- Accessible from any location
Patients
- Digital consent workflow
- PROMs and PREMs
- Regular touchpoints- monitoring on waiting lists
- Embedded patient information (including leaflets and videos) for shared decision making
Payers
- Visibility of workload
- Optimised legacy processes
As seen in
Royal National Orthopaedic Hospital
Significantly improving the referral processes across numerous pathways.
King’s College Hospital NHS Foundation Trust
Optimising referral management at one of the largest and busiest hospitals in the UK.