CASE STUDY

Pathpoint eDerma

Digitising the urgent skin cancer dermatology referral pathway using a novel, cloud-based patient pathway platform

KEY CHALLENGES

Luton and Dunstable University Hospital NHS Foundation Trust

Geographically remote locations requiring significant travel by clinicians to review both in- and out-patient referrals

Large numbers of unnecessary clinic appointments

High consultant vacancy rates resulting in a significant departmental locum spend

Large number of urgent skin cancer referral breaches

SOLUTION

User Centric Design

Using a user-centred design methodology, focused on end-user needs, our team implemented a service redesign alongside the trust, using our Pathpoint eDerma digital dermatology platform, to support the entire patient pathway from initial referral (primary & secondary care) to management and discharge back to the GP

The Pathpoint eDerma platform was used to deliver nurse-led initial triage, utilising a digital dermatoscope and iPad, to capture high-quality images of lesions prior to virtual assessment by a Consultant Dermatologist. The platform is then utilised as a clinical workflow tool to organise multiple aspects of the patient pathway including biopsy lists, MDT assessments and clinical governance assessments.

 

OUTCOME

Demonstrated Benefits

Time Saving
6 minutes average time for consultant dermatology assessment
Target Acheivement
97% urgent skin cancer referrals triaged within 48 hours
Cost Saving
£132k saved
Patient Satisfaction
96% patients would recommend eDerma nurse assessment clinic
Clinician Satisfaction
100% clinicians agree on service improvement

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